FAQ

Frequently Asked Questions (FAQs) – Dolche Group

  1. General Information

Q1.1: What does Dolche Group specialize in ?

  • 1: Dolche Group is a leading provider of innovative solutions for the commercial kitchen industry. We specialize in designing and manufacturing professional kitchen equipment, providing tailored solutions for various sectors, including hospitality, healthcare, education.
  • Providing -20 deg C Deep freezers & Laboratory Refrigerators /Medicine/ cold chambers of +2 deg C to +8deg C UP TO 1500 Litres capacity.
  • Imported European range of WHO  PQS Approved and  Certified  Bio- Medical & Cold Chain products required under the  UNICEF and WHO Schemes with  certifications of  ISO 9001, 14001, OHSAS 18001, IS0 45001 and ISO 13485.
  • Beside this providing all types of Deep freezers,e.g stainless steel, four /two doors vertical/ horizontal /display, hard top, sliding /glass top/ curved glass of 90-1400 litres capacity.
  • Ice lined Refrigerators & Freezers including Solar / battery/ kerosene operated Refrigerators
  • Walk in-cold room freezers,Refrigerators & Mortuaries.
  • Bar Equipment
  • Air conditioning solution including VRV/ Package & water cooled air Conditioning solutions.
  • Split & window type air conditioners

Q1.2: When was Dolche Group established?

A1.2: Dolche Group was established in 1998 and since then has evolved into a nationwide diversified leader in the industry.

  1. 2. Projects and Services

Q2.1: What types of projects does Dolche Group undertake?

A2.1: Dolche Group undertakes a wide range of projects, including professional commercial kitchens, institutional kitchen and pantry services, bakery equipment, chapati baking machines, solutions for the dairy, retail refrigeration industries, laboratory equipment and walk-in cold rooms/freezers for various applications.

  • Wine & Beer Dispensers
  • Air purifiers
  • All type of Stabilizers
  • Water purifiers and ro systems
  • Kitchen Waste treatment plants
  • Domestic refrigerators & Microwave Ovens
  • Fudge warmers( Imported USA)
  • Geysers including Solar

Q2.2: Can you elaborate on Dolche Group’s project execution process?

A2.2: Our project execution process includes concept planning, site requirement assessment, feasibility study, technical specifications, manufacturing planning, budgeting, approvals, project execution, commissioning, shop drawings, training, and after-sales services.

Q2.3: What services does Dolche Group offer?

A2.3: Our services cover project planning, execution, and after-sales support. This includes concept planning, techno-commercial /operator/staff training, and comprehensive after-sales services such as maintenance, troubleshooting, and upgrades.

3 Manufacturing and Infrastructure

Q3.1: Tell us about Dolche Group’s manufacturing unit.

A3.1: Our manufacturing unit is equipped with the latest technology, adhering to HACCP guidelines. We prioritize customization, efficiency, sustainability, employing skilled professionals to ensure the highest quality in our equipment.

Q3.2: What quality control processes does Dolche Group follow?

A3.2: We follow rigorous quality control processes, including adherence to HACCP guidelines, comprehensive inspections, testing protocols, NABL calibration for specific products, and a commitment to continuous improvement.

Q3.3: How does Dolche Group contribute to environmental responsibility?

A3.3: Dolche Group prioritizes sustainability by incorporating energy-efficient practices, waste reduction, and the use of eco-friendly materials in our manufacturing processes.

  1. Industries Served

Q4.1: In which industries does Dolche Group provide solutions?

A4.1: Dolche Group serves a diverse range of industries, including hospitality, healthcare, education, bakery and confectionery, dairy, retail, and medical/pharmaceutical and Institutions.

Q4.2: Can you provide examples of solutions tailored to specific industries?

A4.2: Certainly. For example, in the healthcare industry, we provide laboratory deep freezers and medical refrigerators. In the retail industry, we offer specialized wine and beer storage and dispensing solutions.

  1. Miscellaneous Questions

Q5.1: How can I contact Dolche Group?

A5.1: You can contact Dolche Group through our Contact Us page on the website, where you’ll find our phone numbers, email addresses, and a convenient inquiry form.

Q5.2: Does Dolche Group provide training for its products?

A5.2: Yes, we offer comprehensive training programs for operators, technical staff, and other relevant personnel to ensure the efficient use of our equipment.

Q6.1:  Whether Dolche plan & design the kitchen including layout & specifications:

A6.1; Yes we do after a brief discussion and site survey on chargeable professional fee basis

Q7: Can Dolche provide the shop drawings of equipment and Auto Cad drawings.

A7:-  Yes we can provide the:

  1. Shop drawings of Equipment
  2. Kitchen lay out drawing
  3. Equipment layout
  4. Services layout including Electrical/ plumbing/ Masonry/Roughing etc.

Q8: Can Dolche undertake turnkey kitchen / cafeteria/ hospital / pantry/ Food Service/      

        QFSR /Food supply chain/ Base kitchen Projects?

A8; Yes we undertake and have executed many projects in the past.